Introduction

This course is designed to give delegates a greater understanding of the procedures for dealing with disciplinary and grievance matters to assist them in how to inform, correct and handle bad behaviour amongst employees, and the various ways in which such behaviour can be prevented from happening again. To learn how to establish an understanding of the standards required and how to bring employees back to those standards of behaviour.

By the end of this course participants will be able to:

• Know the standards required.
• Understand the legal implications.
• Know how to interpret the rules and who is responsible for the procedures.
• Know how to deal with sub-standard performance.
• Know the various types of dismissal and the reasons for dismissal.
• How to carry out a disciplinary hearing and grievance interviews.Who will benefit:

Who will Benefit:

Anyone who is responsible for managing staff or who is requested to develop the skill of dealing with disciplinary and grievance situations.