Interview Skills

Professional interview skills are an increasing requirement for modern managers and executives. Not only to recruit but also to communicate in a number of different areas. The ability to plan effectively before the interview, to use open questioning techniques and listening skills and to assess body language can be significantly enhanced on this workshop. Appraisal, coaching and grievance and disciplinary situations all require the manager to be confident in this area.

The course distinguishes between the different types of interview, covers the importance of proper planning and preparation and practices the communication skills needed to improve performance.

Who should attend:

People who need to carry out regular interviews, with staff, potential recruits or suppliers.

Course outcomes:

Following this course, delegates will be able to carry out effective interviews using a range of professional techniques to enhance their performance. These include planning, questioning and listening skills and the ability to interpret information more accurately.

Teaching methods:

There will be a mixture of theoretical input from the tutor along with experiential learning, video feedback and personal coaching as well as group discussion.