Advanced Negotiation Skills

Introduction

A natural follow-on to the Negotiation Skills workshop (or an introduction to some of the more advanced tactics, techniques and ploys for the more experienced negotiator), this workshop assumes a basic knowledge of the process. It concentrates on the subtleties of body language, verbal signals and using this to your advantage.

Planning a strategy, employing various tactics and techniques and assessing the balance of power in the negotiation are all discussed and (sometimes!) demonstrated by the delegates. Delegates having successfully completed the basic course will find this a natural progression to a more advanced level.

Who should attend:

More experienced negotiators who wish to refresh their existing skills and practice some of the finer points of this skill as well as delegates progressing on from the basic skills course.

Course Outcomes:

A refresher for the more experienced negotiator in the various stages of a negotiation, the importance of the conditional offer and the various roles to be played. Coping with the balance of power being on the other side, recognising and combating tactics and developing your own strategy. A basic introduction to the arts of mediation and conflict resolution.

Teaching methods:

There will be a mixture of theoretical input from the tutor along with role play scenarios and video feedback.