Introduction

Promotion to a senior management position requires a different approach and way of thinking. The 'Making the Change to Senior Management' programme consists of two, one day courses. These are designed to help with the transition and to prepare you for the strategic and organisational aspects of senior management.

The workshops focus on the challenges faced by both new and established senior managers. These include understanding the organisational influence on decision making and the various external forces that act on the business, as well as the people management techniques and issues at this level. As the photograph at the top of the page illustrates, it can be precarious at the top and we rely on others to support us!

Designed for:

The programme is designed for soon to be promoted or newly appointed senior managers. The programme is also an excellent refresher for the more established senior manager who may not have received any formal training in this area.

You will learn:

Day One

Your Organisation and the Business Environment

• Your role in relationship to your organisation's objectives as a whole
• Models such as Porter's Five forces & the Balanced Scorecard approach
• Working with and understanding the influence of stakeholders
• Dealing with uncertainty and complexity

Senior Business Management

• Working with and influencing others across the organisation
• Long-term strategic business planning - the wider perspective
• Risk management responsibilities
• Knowledge management
• Developing a broader outlook - changing to a senior management mindset

Process Management

• Adapting and developing new skills to manage process change
• How to transform business processes for sustained competitive advantage
• Understanding the fundamental difference between radical transformation and continuous improvement
• The key principles and concepts behind process transformation

Day Two

Performance Management

• A strategic view of performance management
• Setting objectives in relation to the organisation as a whole
• Key performance indicators and communication channels

People Management

• Managing managers and the concept of true delegation
• Adapting existing leadership styles into a more empowered and creative approach to leadership
• Creating an effective people management strategy
• Directing versus managing people
• Advanced team concepts and team development techniques

Teaching methods & outcomes:

A highly interactive workshop programme with tutor input and presentations, management exercises and role play with debriefing and group discussion, case studies and syndicate work to develop ideas and skills.

At the end of the programme the delegates will understand the different responsibilities, the different approach required and the need for a more strategic mindset at senior manager level. Senior managers are pro-active and anticipate problems and opportunities, avoiding the need to fire-fight or to simply react to whatever comes their way.